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What is the profile of patients thinking of litigation? Results from the hospitalized and outpatients' profile and expectations study.

TitleWhat is the profile of patients thinking of litigation? Results from the hospitalized and outpatients' profile and expectations study.
Publication TypeJournal Article
Year of Publication2014
AuthorsTsimtsiou, Z., Kirana P., Hatzimouratidis K., & Hatzichristou D.
JournalHippokratia
Volume18
Issue2
Pagination139-43
Date Published2014 Apr
ISSN1108-4189
Abstract

BACKGROUND: Patients vary considerably in their intentions to pursue legal action following a medical error. The aim of this study was to explore predictors of litigious intentions in both hospitalized patients and outpatients, determining the relative influences of patients' characteristics, help-seeking behavior, information-seeking attitudes and general health status factors.METHODS: A representative cross-section of the urologic clinic of a general academic hospital and the associated outpatient clinic was used (a total of 226 patients, 145 outpatients). Data were gathered using in-person interviews conducted by trained psychologists. Attitudes were assessed by "General statements about medical errors", while expectations for information by "Krantz's Health Opinion Survey" (KHOS).RESULTS: A single multivariate model explained 21.5% of the variance of litigious intentions. Younger age (explained 7.6% of the variation, p=0.04), weaker relationship with religion (4%, p=0.02), less than 15 visits/year to any physician (7.2%, p=0.001), outpatient status (2.4%, p=0.02), and higher expectations for information were associated with higher possibility to consider suing their physician (7.6%, p=0.002). Patients' desire for disclosure of a medical error (agreement in 82.2%) exceeded their expectations for financial compensation, particularly in less severe cases (agreement in 24.1%).CONCLUSIONS: This is the first report on the profile of patients with high potential for malpractice suits as predicted by patients' age, relationship with religion, health-seeking and information-seeking behavior. Respecting patients' need for information during clinical consultations and proceeding to disclosure of medical errors, when they occur, seems to be not only the more patient-centered approach, but also the best way to lessen the likelihood of a claim. Hippokratia 2014; 18 (2):139-143.

Alternate JournalHippokratia
PubMed ID25336877
PubMed Central IDPMC4201400

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